To secure your desired rentals, we recommend making a reservation in advance. A deposit or full payment may be required to confirm your booking, and the remaining balance will be due before the event date.

Our team will coordinate the delivery and setup of the rental items at the agreed-upon time and location. We strive to be punctual and efficient in our services, ensuring that everything is properly set up according to your specifications.

Our rental fees are based on a specific duration, typically a 24-hour period. If you require extended rental time, additional charges may apply. We encourage you to communicate your event schedule and any specific timing requirements during the booking process.

While we understand that accidents can happen, any damage or loss of rental items beyond normal wear and tear will be the responsibility of the client. We may require a security deposit or insurance coverage to safeguard against potential damages.

We understand that circumstances may change. If you need to cancel or make changes to your rental order, please notify us as soon as possible. Cancellation policies and fees may apply, depending on the proximity to the event date.

Our dedicated team is committed to providing exceptional customer service. We are available to address any questions, concerns, or special requests you may have. We strive to be responsive, attentive, and flexible to ensure your satisfaction.